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Privacy Policy of PALMYRA STONES

Who We Are Palmyra Stones is committed to protecting your privacy. Our website address is: www.palmyrastones.co.uk. By using our website, you agree to the collection and use of information in accordance with this policy.

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Information We Collect

We collect various types of information to provide and improve our services, including:

  • Contact details (name, email, phone number, company details) when using our contact forms.

  • Information submitted for inquiries, orders, or subscriptions.

  • Technical data such as your IP address, browser type, and cookies.

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How We Use Your Information

We may use your personal data for the following purposes:

  • Responding to inquiries and providing customer support.

  • Sending updates on new products, offers, and industry news.

  • Processing orders and delivering products or services.

  • Conducting surveys and improving our website experience.

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Comments

When visitors leave comments, we collect the data in the comments form, along with their IP address and browser user agent for spam detection. An anonymized string from your email (a hash) may be sent to the Gravatar service to check if you are using it. Once approved, your profile picture is visible with your comment.

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Media

If you upload images to our website, please avoid embedding location data (EXIF GPS), as visitors can download and extract this information.

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Cookies

We use cookies to enhance user experience. This includes:

  • Saving login credentials and display preferences.

  • Tracking website usage and performance.

  • Storing form submissions for convenience.

If you leave a comment, you may opt to save your name, email, and website in cookies. These last for one year. Login cookies last for two days (or two weeks if "Remember Me" is selected), and an additional cookie is saved when publishing content, expiring after one day.

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Embedded Content from Other Websites

Articles may include embedded content (videos, images, etc.), which behaves the same as if the user visits the external site. These sites may collect data, use cookies, and track interactions.

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Who We Share Your Data With

We do not sell or trade your personal data. However, in some cases, your data may be shared with:

  • Trusted third-party service providers for email marketing and order processing.

  • Security and fraud prevention services.

  • Regulatory authorities if legally required.

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How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely.

  • Registered users’ data is stored in their profiles and can be edited or deleted.

  • Contact form submissions are stored for customer service but not used for marketing without consent.

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Your Data Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your data (except where legally required to retain it).

  • Withdraw consent for marketing communications.

To exercise these rights, contact us at info@palmyrastones.co.uk.

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Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. Some of our third-party services, such as Google Analytics, may process data outside the UK.

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Data Security

We take security seriously and implement safeguards to protect personal data. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

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Changes to This Privacy Policy

Palmyra Stones may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

For any questions about our Privacy Policy, contact us at: Email: info@palmyrastones.co.uk

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